Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Wednesday, 8 July 2015

5 Things I've Learnt to Celebrate my 5th Anniversary this Week!....


Hello,

This week is a special week for my little business. 
It marks the 5th anniversary of me posting my very first blog post, which means it marks 5 years since the official launch date of Artwork By Angie. 


In the beginning, Artwork By Angie was the name I hid behind, not fully confident to step forward in my own right as an illustrator.  As a name for my website and online shops, I’m still OK with the Artwork By Angie name, it describes what I do and what I’m essentially about i.e. creating artwork, specifically for print, mostly digital artwork.   Although a couple of years ago I finally began to feel comfortable saying ‘I am an illustrator and designer’ and actually believing it myself.  So slowly but surely I’ve been happily using my full name for a little while now -  which to me, is a big indicator of how much I have gained and grown since starting this blog. 

The use of my full name may seem a small thing to many people, but to me, thinking back to where I was 5 years ago, I would not have felt comfortable with it at all.  At that time I was being brave and ‘having a go’ just starting a blog and a website.  It all took a huge leap of faith for which I had set a deadline in my head of about 12 months.  If no green shoots had appeared by the end of 12 months, I was prepared to go back to the world of employment.   I couldn’t really see beyond the end of each week and each new blog post.  Back then it was a case of building up my portfolio, so really I was working from one ‘Illustration Friday’ submission on my blog to the next to gain some new work in that way....


The turning point came with the launch of my facebook page and Folksy shop a few months later.  Slowly but surely, it all gathered momentum and I have not looked back since.  It’s been an amazing journey so far – with highs and lows and opportunities to work on some amazing things with some wonderful people, both globally and locally.  I’ve made true friends and genuinely feel part of a great, wide community of creative souls – all of which make me feel very excited to set to work every day.  




To celebrate my 5th year, I’d like to share 5 key things I’ve learnt along the way that are serving me well now.  These are mostly stuff I wish I’d known from the start.  I hope that these 5 things may help others achieve their dreams too:

1.       Value Your Time – you ARE worth it, regardless of how much of an ‘imposter’ you may feel.  Your time is very precious and finite!  If you are not covering it well in your prices, or are missing out on important moments in your family and friends lives because you are struggling to make things work/or are running out of time to do things, then you need to stop and re-evaluate everything.  Your business needs to serve you... 

Set business hours, take breaks, work out your budget and cover it with your pricing.  Be brave and say NO to things that don’t serve you well – they could be the things that bring you crashing down....and I know this, because I’ve been there and turned it around...and that is why I made this my number 1 tip!

2.       The Price Needs to be Right – it’s not just your time that you need to cover.  In the beginning you may not realise how much your business is a hungry beast which has lots of costs in it’s day-to-day running.  The more you grow, the more those costs grow with you.  Be honest with yourself about those costs, look at everything, all the fees, postage, printer ink (over a year printer ink is an absolute shocker!!). When pricing your products and services, make an allowance for all of that.  Shop around, get the best deal, don’t be too seduced into purchasing things your business doesn’t really need.   At the same time, don’t be afraid to make wise investments that serve you well in the long run (eg.  the right piece of kit, or an accountant to look over your books and free you up from stress,  or a decent camera / photographer to shoot some press worthy images).  Creative businesses are still businesses and need to think profitably if they want to stay trading – I’m just saying, keep a close eye on the figures.

3.       Your Customers are Everything – always place them at the heart of what you do and create.  Get to know them well, listen to their feedback and create with them in mind.  I’ve often found those who are attracted to my work, tend to be very like minded, which is a very beautiful  & exciting thing!  Some of my favourite designs have come about because of something a customer has fed back to me and has inspired me.  Which is why I try and give something back for such loyalty, by ensuring subscribers to my newsletter frequently receive exclusive offers ...and I will be sending out another newsletter offer later this week.

4.       Don’t be shy, be a social butterfly...
Social media works, so get your work out there to be seen, build your network and ensure you spread yourself around a bit so you don’t depend on one app.... 

BUT, have a PLAN, don’t SPAM!
Think quality over quantity if you want to convert 'likes' into sales – as that’s what seems to work best for me.  By getting to know my followers, listening to their comments and feedback and using my site stats, I’ve been able to tailor things to try and deliver what they want, in a way they want to see it.  In return I’ve noticed a steady flow of orders from returning customers, which fills me with joy as that must mean I’ve finally found my tribe!

In my experience, ‘like ladders’ and ‘share for share’ strategies really are a complete and total waste of time.  I did a little bit of this very early on when I began my facebook page.  It got me a tiny bit of interest but not enough to justify the time and energy spent on it.  If having lots of likes is that important to you, you may as well open your wallet and buy a pile of equally disinterested ‘likes’ from any company you find on Google and then go and put the kettle on and do something more worthwhile with your day!

Better still, save yourself the money and time and keep it real, as that will help you find your people and in turn they will help you grow your business.

Also, there’s a big wide world out there, it’s important to get out and about.  Try and take part in events and visit fairs to meet up with people.  Or get involved locally, work with local businesses, collaborate with others and generally build a support network with other business owners –my goodness, you’ll need it and so will they!

5.       Love what you do!
If you don’t wake up feeling the love and passion for what you’re doing, then surely you are doing the wrong thing.  We mustn’t let fear become an obstacle, because without wanting to sound bleak, the harsh truth is, we are all heading to the same destination!... and as one of my favourite songs says ‘Enjoy yourself whilst you’re still in the pink!’

So with that in mind, if you have a dream - chase it, you’ll find a way to make it work.  If your dream no longer serves you - change it, search your soul for what it is that makes your heart sing and make that something you do for at least for a few moments every day. 


I certainly don’t have all the answers - I only have my own experiences.  
I am happy to share some of what those experiences have taught me, in the hope it will resonate and help other creative people move onwards and upwards.  The world is a far richer place when creative people are found creating and loving what they create!

Finally, I’d like to say a huge THANK YOU to everyone who has followed me on this 5 year journey so far.  Especially to those of you who have ordered and commissioned, designs, prints, cards, wrap and everything else from me, I am so very grateful to you all as you are helping me live my dream!...


To properly celebrate my 5th anniversary, I will be launching a giveaway later this week (I just need to decide what I am 'giving away'), so please keep an eye out for that!

With very best wishes


Thursday, 18 December 2014

This much I know about Tsu and the changing face of social media...


Hello!

Today I joined a new social networking site called Tsu.  When I got there, I quickly discovered I was certainly not alone!

Up until yesterday morning, I had not even heard of Tsu.  So I took to google to find out what all the fuss was about and was very encouraged by what I discovered.

Earlier this year I did a post on here called 'social media, this much I know' which you can read here:

I feel compelled to blog about Tsu today as a follow up to that post back in April which highlighted facebook's intentions for pages, with the continued decline of organic reach of posts from facebook pages.  In the last few weeks, it's no surprise that facebook have updated their business news section with this post: https://www.facebook.com/business/news/update-to-facebook-news-feed  stating January 2015 as the time we can be assured to see less content from pages in our newsfeeds.

Be clear on one thing - it will happen!  
Be clear on another thing - many have flocked to Instagram (I'm there too), 
However, please bear one FACT in mind whilst you build your following over there.

FACEBOOK INC OWN INSTAGRAM!
 the words 'matter of time' spring to mind.

So with that in mind, what should we be doing to ensure our social media related marketing efforts work for our little businesses.  

Firstly, if I was back working in advertising and you were my client, I would strongly recommend you start collating your own database.  The best way to do that is to encourage your customers and followers to opt into an email list for your newsletter.  I use mailchimp and I am very happy with it.

Secondly, keep calm and carry on, but also experiment by trying new social media platforms.

Thirdly, think before you opt to pay to boost your post on facebook.  All those pounds will seriously add up.  If you are thinking of paying to promote then please consider your overall marketing spend for the year - weigh it all up to ensure you are getting best value and a good chance of a return on your investment.  For example, it could all collectively add up to the cost of exhibiting at a key craft or trade fair where you get to meet people face to face, make sales and gain valuable feedback. 

It's always best to have a plan when it comes to your marketing budget then you'll happily get the most out of it.  My advice would be, don't knee jerk react when you see your post reach fall on facebook.  The problem I have with the way facebook is currently going about the paid for posts is they are not clearly targeted  (there is no control over who the post reach is boosted to) making it very hard to feel convinced you'll get much return on your investment overtime - so think long and hard about what you want to achieve in the long run. 

And, this is why Tsu grabbed my attention.

Who is Tsu? I hear you cry!!

Well, Tsu is a NEW free network that gives the social revenues back to you, because they believe it is the right thing to do.  


Hear what the founder of the company has to say on Fox Business:






'As content creator, you'll earn fair value for the social things you share'

So all the above is what did it for me.  

The only reason facebook has reached it's current status is from people sharing their content, their data, their lives, their connections.  There is a huge advertising value for all that collective data.  I believe, the people on facebook have already paid handsomely because we have given our data to them freely, data that they can use to sell on to their advertisers.  

At the end of the day all the people that use facebook are basically facebook's products!

Which is OK, if users are happy and gaining a very good experience by getting to see the content they are interested in most - like all those lovely pages they opted to like and follow.  Which unfortunately for them, from January 2015 many of those pages will no longer get shared with them because the pages can't afford to pay to reach them.

So with that in mind, this new Tsu concept seems less of a :

'Eh? did I read that right? make money from social networking? that sounds too good to be true, surely it's a scam?' 

It makes is seem more of a:

'Oh yes, that is absolutely the FAIR way to go about things...it's not really about making money from my social media content - as let's face it, I've already given most of it away for free anyway...,it's simply a breath of fresh air to hear a company recognise the fact that it is MY content that I am willing to share with them for profit as long as they treat me fairly and I'm getting a good experience as a user'

Well that's the conclusion I reached today!

Time will tell whether this will amount to the next 'big thing'.   For now though, I am giving it a whirl and so far I'm liking what I see.  

So much so I am happy to encourage others to come and join me over there.

Here I am on Tsu:

I hope this post has been informative and shed some light on a new approach to social media.

Best wishes



Wednesday, 1 October 2014

Tea & Tips: Advice from a PR Expert on keeping your friends and fans happy when social networking


Hello,

It’s Wednesday again, which means the third post in my mini-series about sharing business and marketing tips from my PR expert friend, Rachel Burks, Managing Director of Porcupine PR -  a local PR agency that I frequently work with and where I glean lots of business and marketing tips when I visit them for a tea and a chat.  If you missed the first two posts in the series you can catch up by clicking the link here:


This week, Rachel shares some sound advice about how to keep your friends and fans happy when social networking:

Rachel: “Most businesses are keen to interact with and sell their products to their followers but many don’t realise that constant promotional messages can cause a negative reaction. Social media must be viewed as a ‘social’ activity like going to a party. You don’t just talk about yourself, you listen to others, you don’t try and sell your products and services, you form a relationship, and what’s the best way to form a relationship? Be interested in your friends, fans and followers, make them laugh and be knowledgeable and informative.

Consumers will stop purchasing items from companies and unfollow them if they have an irritating online presence. Have you ever thought hard about what you’re posting on social media platforms such as Twitter and Facebook? Could it be seen as annoying by your existing and potential customers?  The last thing any business wants is to lose lots of followers, so back at our agency, we’ve put together some tips on how to keep your friends and fans happy and your reputation intact.

Show your personality

No one wants to follow a faceless organisation, so showing some personality behind the profile picture is a must.  We’re not saying you should become best friends with every one of your followers but it is a good idea to write in a more chatty way. Ask questions and gather opinions. Getting into conversation with your followers is important, as interaction is key.

Think quality not quantity

Too many tweets can be exhausting for the recipient. Also there is nothing worse than repeating the same message constantly. Try to focus on the important content of your status update or tweet, keep it short and sweet and if you really do have to repeat yourself, give it a few hours between posts.

Equally, over-sharing for the sake of frequency can be equally off putting.  Some things aren’t really appropriate in the context of social media, and in some cases can lead to trouble.  We’ve all heard horror stories, or seen with our own eyes, online disputes get out of hand.  A few vital moments of thought before making any post will avoid any regrettable situations.

Listen to your followers

Social media is about interaction and your customers/followers will no doubt make contact with you at some point.  Never ignore people. Thank them for their comments. If they are asking for help or complaining then you do need to get back to them in a timely manner. Respond to their queries as best you can, that way your followers will know that you care and you’re there to help. Transparency and exemplary customer service are key.

Being ignored is infuriating, we have all experienced this at some point, and your followers are more likely to hit unfollow if they feel let down by you. They are also more likely to ensure their friends and family know all about it and it is amazing how quickly a social media comment can travel around the world unchecked. Much quicker and easier than a word-of-mouth complaint - and therefore much more deadly.

Give something back

If you were asked to do something you’d want something in return. Your followers want something in return too.  If they value your brand or company they’ll happily re-tweet your tweets or share your statuses with their friends, so it’s nice to give something back every now and then.  Why not hold a giveaway or offer your Twitter or Facebook friends a special deal?  It will work in your favour as they’ll continue to share and tell everyone all about your competition or offer, bringing in new followers and customers!”


Thank you again Rachel – next week she will be sharing some Tea and Tips with me about how to do product photography, I hope you can join us.

Best wishes

Angie